Unleash Your Leadership MicroLearning Videos
Concise, practical people management tools
you can access any time you need them
The COIN Model
A Tool for Feedback and Accountability Conversations
Learn about a simple tool that can help managers to give critical feedback while maintaining relationships and results.
STOP to Manage Your Emotions
A Tool for Staying Grounded
In our fast paced world, a lot of people, especially those that are in leadership and management, are looking for tools to stay grounded and calm amidst the chaos. In this video, we'll discuss a simple tool that will help you to better manage your emotions.
Leverage the Levels of Listening
When we listen well, we can learn, build trust, avoid conflict, and even repair a hurt relationship. The key is knowing how to listen, and to listen in different ways depending on the context. In this video, we'll discuss the numerous levels of listening that we can leverage!
Giving Critical Feedback
Giving and receiving constructive critical feedback—whether from coworkers, managers, customers, or outside partners—is essential. Given well, it helps individuals grow, products to develop, teams innovate, and organizations become more effective. But it can also be hard to give and receive feedback. We may worry we’ll deliver it wrong and our employees will feel defensive, angry, embarrassed, or sad. So, how can we give feedback so it has the best chance of getting through another person’s defenses and be heard the way we intended? In this video, you will learn about four tools that can be used to do exactly that.
SAFE: Cultivating Psychological Safety
Do you know what it’s like to feel uncomfortable sharing an idea or concern with your team? Or embarrassed by a question you had, or a mistake you made and kept to yourself? It’s normal to have those feelings from time to time, but wouldn’t it be nice if everyone at your organization felt more secure and confident to share openly and take risks? A great way to make that happen is to invest in cultivating psychological safety on your team. In this video, we'll discuss the importance of psychological safety in the workplace and the impact that it can have on your team, your organization, and your results.
How to Delegate with Intention
Do you wish you had more time? As managers, we can no longer be the executors of every project or task. Instead, we take a bigger picture view, and take responsibility for orchestrating our team to get the work done - and to do it in the smartest way possible. That means we need to delegate work to the people we manage. What if there were a way to delegate that saved you time, delivered results and developed team members for the long term? In this video, you'll learn about intentional delegation and the impact it will have on you, your team, and your results.
Be Strategic With Your Time
Time can feel scarce in the complex, fast-moving world we all work and live in. Leaders and managers have so much on their plates, it often feels like we just don’t have enough time to get it all done. Time is, of course, finite. So how can we make the most of it by working smarter and not harder? In this video, you will learn about being strategic with your time and the impact that doing so will have on your professional and personal lives.
5 Tools to Reduce Stress
In this video, you will learn about 5 practical tools for reducing stress so that you can experience life and work more easefully, and show up even more effectively with those you lead and with whom you collaborate.
SPOT Check to Clarify Expectations
How many times have you been frustrated when someone didn’t do what you were expecting? If you’re like most people, probably more times than you’d care to count. Sometimes we may assume the worst about others - that they didn't care to do the work, were careless, or just ignored our instructions. But what if they just weren't clear on our expectations? The next time you are assigning or aligning around work, try running a SPOT check.
Increase Productivity by Encouraging Well Being
When employees thrive, organizations benefit. People are sick less often, are more productive, make better decisions, are more creative, and are less likely to resign. Putting attention on the wellbeing of employees matters now more than ever. In part because the past decade has ushered in a dramatic shift in how we work.
SWOP to Negotiate and Resolve Conflict
When was the last time you faced a conflict and thought to yourself, “I know exactly how to handle this? I’m actually not stressed about it at all.” Whether it’s conflicting points of view, timelines, objectives, or disputes of work load, effectively managing conflict is an essential leadership and management skill. Yet navigating conflict can feel hard. We may fear increasing tensions, harming relationships, or maybe even causing someone to leave our organization. Yet there are times when we can’t just sweep an ongoing disagreement under the rug.
Understanding the Biology of Emotion
You know those stories of someone using super-human strength or grit when in a life-threatening situation? While such intense reactions can be beneficial in situations where we need to tap deep into an instinctual survival mechanism, they can be harmful when you have the same response to an email from your boss or a difficult call with a client. Generally, we don’t communicate well or make good decisions when our emotions are running high, particularly more difficult emotions like anger or fear. Since communication and healthy decisions are crucial to so much in our modern world, it can be helpful to understand the biology of our emotions.
The Power of Appreciation
What if you had access to a simple, powerful tool that fostered trust, engagement and loyalty on your team, and didn’t cost you a dime, or more than a few seconds of your time? Appreciation is that tool. Think about how it feels when someone really sees your value and reflects it to you. Most of us not only like being appreciated - we need it. This isn’t just true at home. It’s also true at work.
3 Ways to Leverage Appreciation
Do you remember the last time you were criticized? How about the last time you were appreciated or acknowledged? The data is clear: managers who appreciate their employees see far higher rates of retention, engagement, productivity and results. So how can busy managers leverage this powerful tool?
5 D's to Grow Your Bandwidth
Organizational leaders and managers have multiple tasks and responsibilities to juggle on a daily basis. Finding the bandwidth to take them on effectively can be a challenge. As managers, not only do we need to manage our own workload, we also need to support our direct reports to manage theirs. A tool we call The 5 D’s helps us consider alternative solutions to task completion that help us prioritize the right tasks, maximize productivity and invent new and improved strategies to how we accomplish our work. We are able to get more done in the same amount of time, and make sure we are prioritizing the right things.
The CREATES Model
What if we could unleash the greatness of all our employees with more ease, consistency and success?
Check out this video to explore the CREATES Model, a comprehensive and impactful people management model developed by The People Piece that equips managers to leverage the most effective, data-driven, results-oriented tools available to foster the highest levels of retention, engagement, accountability, innovation, and trust among their employees.
The GOATS Model A Tool for Creating a Development Plan
When managers invest in the professional development of their team members, employees acquire new skills - both technical and relational - that tend to help their team perform better, produce a higher quality of work, and experience increased employee engagement and retention. Yet despite its importance, professional development commonly takes a back seat to tactical responsibilities that are often more urgent. Creating a relevant and comprehensive development plan improves the odds of ensuring that employee development actually happens - and is focused toward the most impactful outcomes - by providing clarity and detail for each step along the way.
Understand and Navigate Different Communication Styles
When we think about how to strengthen communication at work, a great place to start is to recognize, understand and learn to navigate the different communication styles that might be at play within and between teams.
In this video, we'll explore three different aspects of communication we are likely to encounter in the workplace (and beyond) and how we can flex our style to collaborate most effectively with others and support others to do the same.
Leverage Perspective Taking to Get Unstuck
Have you ever been annoyed when someone couldn’t or wouldn’t see your perspective? Maybe they just couldn’t see beyond their own point of view?
It’s natural to feel this frustration, at least from time to time. And chances are, we can be just as guilty of being locked into our own positions sometimes… We’re human after all!
When two parties are stuck in conflicting points of view, problems fester and relationships suffer. Yet when we can see situations from different vantage points and then leverage those insights to inform our actions and responses, we set ourselves up to not only deliver better results, but to also enjoy better working relationships.
This video will help you to understand how to leverage perspective taking to get unstuck.
Should I Give Feedback or Hold Someone Accountable
Do you find yourself feeling frustrated when an employee doesn’t complete a task or project you’ve assigned, in the way you’ve assigned it?
It may be time for a conversation. And before we talk, it’s important to determine what type of conversation we’ll need to have. Will we be providing constructive feedback? Or will we be addressing an accountability issue?
The difference between feedback and accountability conversations can feel unclear. Yet it’s important we know what type of communication will best serve any given situation. We'll explore more in this video.
Coaching Employees for Enhanced Performance
Most of us don’t like to be micromanaged or bossed around. What if there was a simple way to increase motivation, self-sufficiency and productivity among your employees - and free up your energy and bandwidth at the same time?
Coaching is a powerful tool managers and leaders can leverage to unleash the wisdom and possibility of their employees.
This video will explore 6 keys to impactful coaching you can apply with your employees immediately.
The GROW Coaching Model
Coaching has become a leading way the most successful leaders and managers develop their employees for optimum performance, and a powerful way to drive their growth. It fosters employee resilience, agency and ownership, resulting in increased tools for self-direction and productivity.
This video will introduce you to the GROW Coaching Model, a simple yet impactful coaching tool, offers a 4-step model for a successful coaching conversation.
3 R's to Stay Composed in Stressful Interactions
When we’re stressed, it can be challenging to keep our composure in difficult conversations.Developing a practical strategy for stressful interactions helps us manage our emotions and keep conversation positive and productive, resulting in higher trust, better results, and more effective collaboration on our teams.
So what can we do to stay grounded and keep the conversation moving in the right direction when we notice ourselves feeling anxious, tense or worked up? In this video, we'll explore a tool we call the 3 R’s: Relax, Reframe and Redirect, and you can put it into practice right away.
Drive Ownership on Your Team
While an Ownership Culture is clearly beneficial, creating one can be challenging. Telling our teams to simply “step up and own things more” doesn’t tend to cut it. In fact, doing so can backfire, fostering resentment and mistrust.
So, how can leaders and managers engage in smart actions to drive ownership among their employees, peers and other stakeholders? This video will highlight 4 practices that you can try!